We understand there are times you might need to reschedule your appointment. In these cases, we can only accept changes by phone at 781.400.2673
Portrait Sitting (2 hours) - 14 days notice.
You can reschedule your sitting appointment without incurring a rescheduling fee as long as you provide us with at least 14 days prior notice.
If you did not provide us with 14 days notice and you wish to reschedule a new portrait sitting date, a $500 Rescheduling Fee will apply. If no sitting has taken place within 1 year from the date of your gift certificate, the certificate will be void.
Portrait Selection (1 hour) - 48 hours notice.
You can reschedule your portrait selection appointment unlimited times, without incurring a rescheduling fee if you provide us with 48 hours notice or more, up to 6 weeks from the date of your original selection appointment.
If you provide us with less than 48 hours notice, a $250 Rescheduling Fee will apply. If no selection appointment has taken place after 6 weeks from the date of your original selection appointment, the images will be discarded.
Gift Certificate will be void after 7 days from the selection appointment, unless there is a confirmed new date and any rescheduling fee, if applicable, has been paid.
Rescheduling fees are not covered by Gift Certificates.
In the event that you are more than 20 minutes late to your appointment, we may need to reschedule this appointment. (Rescheduling Fees will apply).
If you do not show up for an appointment your Gift Certificate will be void and a fee of $500 will be charged to you.